Clients · Digital health

Medikorp

Digital health for insurers, hospitals and governments in Ecuador: AI triage, telemedicine and smart referral, with the patient route on the home page.

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Live · checked on November 12, 2026

When people get sick, they usually decide on their own where to go, and many end up in the emergency room for something a video visit could have solved. Medikorp, an Ecuadorian healthtech company, organizes that first moment with AI triage built on Mediktor's clinical technology, telemedicine and smart referral. Its platform had to explain this to the people who decide: an insurer, a hospital's leadership or a public agency need to see how a patient reaches the right place before they ask for a demo.

Daleki Lab designed and built the entire platform. On the home page you pick a symptom and the route draws itself: clinical questions, urgency level and destination, which can be guided self-care, telemedicine, an in-person visit or the emergency room. Six solutions and six profiles, from hospitals and insurers to doctors, health apps and patients, take each visitor to the page that speaks to their case. The engagement model runs from assessment to pilot, integration and operation, with indicators agreed on before the work starts.

Medikorp AI, the site's assistant, answers questions about triage, telemedicine and partnerships at any hour and hands the conversation to WhatsApp when the person wants to talk to an advisor. The platform adds the partnership with Barcelona Health Hub, a blog, a newsletter, a demo form by organization type, legal pages under Ecuador's data protection law and its own admin panel. It runs in Spanish and English, with light and dark mode, structured data and files designed so AI assistants understand what Medikorp does.

What we built

01
The patient route
You pick a symptom and the screen draws the path: the clinical questions, the urgency level and the care setting that fits. It is an illustrative demo, with Ecuador's ECU 911 emergency notice in view.
02
Six solutions, one route
AI triage, online medicine, smart referral, lower claims, digital public health and white-label API, each with its own page.
03
A door for every profile
Hospitals and clinics, insurers, the public sector, doctors, health apps and patients find the solution for their case right from the home page.
04
Medikorp AI
The assistant guides visitors through the solutions at any hour, asks them not to share medical data and hands the conversation to WhatsApp when an advisor is needed.
05
From assessment to operation
Four working steps (assessment, pilot, integration and operation) and four indicators agreed on from the pilot: avoidable visits, waiting time, correct referral and experience.
06
Ready to be found
Spanish and English, a blog, a newsletter, FAQs, structured data and files for AI agents, so search engines and assistants understand what Medikorp does and who it serves.

Inside the platform

The patient route, an illustrative demo: pick a symptom and see which level of care it reaches.
Each solution has its own page, such as AI medical triage.
Medikorp AI greets every visitor and moves to WhatsApp when an advisor is needed.
The partnership with Barcelona Health Hub on the home page, with access to its directory of digital health companies.